EBA Guidelines on the use of remote customer onboarding solutions

Enabling the use of interoperable digital identity solutions in the financial sector is a key priority of the Digital Finance Strategy. To this end, the European Commission invited the European Banking Authority (EBA) to issue guidelines on the application of anti-money laundering and countering the financing of terrorism (AML/CFT) rules when new customers access financial services remotely (“on boarding”). The EBA Guidelines on the use of remote customer onboarding solutions set out a common understanding by competent authorities of the steps financial sector operators should take to ensure safe and effective use of remote customer onboarding practices.