Artificial intelligence governance principles: towards ethical and trustworthy artificial intelligence in the European insurance sector

The report was drafted by the European Insurance and Occupational Pensions Authority's Consultative Expert Group. It builds on recent international and EU developments in the area of digitalisation and AI.

The report highlights the proliferation of AI in insurance. For instance, AI allows insurance companies to carry out more granular risk assessments and pricing practices, increasingly efficient claims management processes, and enables insurance companies to fight against fraud more effectively.